All bookings are non-refundable and non-transferable as standard. By accepting the terms and conditions you agree that refunds will not be provided in any case unless on the sole discretion of the administration team at Cuan Mor.
The hot tubs are an extra feature of the cabin and managed by an outside company, while we understand that the guests value this extra feature we can not take responsibility for inability to access due to poor weather or scheduled/unscheduled maintenance.
For the protection of guests and property of Cuan Mor we have multiple CCTV camera’s, they are not pointed at any sentitive areas (hot tubs, into cabins) but are recording important access areas which include front entrance, car park, office etc. By agreeing to these terms and conditions you understand and consent to the recording of CCTV, all data is handled appropriately according to data protection laws and we are registered with the Information Commissioners Office.